Our commercial customers are assigned their very own account manager that will look after their needs and ensure a responsive and reliable service is provided at a competitive price.
We support them through our dedicated commercial team who are based in all of our depots. The team provides a responsive service for our commercial customers – including alerts when it’s likely there will be a change in the price of fuel.
Price is important and your account manager will always give you a competitive price, however reliability is held in higher regard by many of our customers.
This is why we have built up so many strong partnerships with our commercial customers over the past 50+ years as they know they can rely on us to be there when they need us most.
Fuel price volatility is something that many commercial customers wish to avoid.
That’s why we offer fixed price deals over 3, 6 or 12 months.
These deals give you more security over your fuel costs at a time when prices could be rising.
Our top-up service is all about regular deliveries that making sure that you always have oil when you need it.
We’ll agree with you the amount of oil you’re likely to use over one year and set up a monthly payment plan to cover it.
Then we’ll top up your supply at agreed intervals, and you can always request an extra delivery if your usage increases.
Is the most transparent way of pricing and used by downstream oil as a reference for sales – example, average of the week previous. These prices are submitted by S&P Global Platts who are the leading provider of energy & commodities pricing, insights and analysis. Each day they publish an index based on trades during their trading window for sales of ships of oil products in NWE (amongst others)
In supplying a Platts facility to our customers, we agree on a set margin which is added to the previous week’s trading and that fuel is hedged as part of a contract. The margin is traditionally set for the duration of the contract.