Government Support for Off-Grid Customers

Government Support for Off-Grid Fuel Customers - UPDATE

The Government have announced a £100 payment to help with the increase in energy costs for off-grid customers.  The £100 fixed payment to heating oil users will be made via electricity companies, however no timescale on when this will happen has been released.
Customers that do not have a relationship with an electricity supplier will be supported through an alternative route to make sure they don’t miss out. Details of this alternative route will be confirmed by the Government shortly and we’ll be in touch as soon as we have an update on this.

Questions on the Government's support scheme

The Government stated; “The £100 payment has been calculated to ensure that a typical customer using heating oil does not face a higher rate of growth in their heating costs since last winter, in comparison to those using mains gas who are supported by the Energy Price Guarantee.”

We have put together some answers to questions we are asked frequently.

If you have any other questions, feel free to get in touch from our contact page, or give us a call on 01506 538 538 and we’ll try to help.